Privacy Policy
1. Who we are
This website is operated by Zalzalah Group (“we”, “us”, “our”), on behalf of the companies in the Group. This policy explains how we collect and use personal information when you visit the website or send us an enquiry.
2. Information we collect
When you submit our enquiry form we collect the details you provide:
- Full name and company name
- Email address and phone number
- Country
- The group company and business requirement you select
- Your message
3. How we use your information
We use your information to:
- Respond to your enquiry and provide the information or quotation you request
- Pass your enquiry to the relevant Zalzalah Group company
- Keep the website secure and improve how it works
- Meet our legal obligations
4. Sharing your information
Your enquiry may be shared within Zalzalah Group so the right company can respond. We also use trusted service providers for website hosting and email delivery, who process data only on our instructions. We may disclose information where required by law.
5. Cookies and third-party services
The website uses only cookies that are necessary for it to function. Fonts are loaded from Google Fonts. Map links open Google Maps and WhatsApp links open WhatsApp; these services are governed by their own privacy policies.
6. How long we keep information
We keep enquiry information for as long as needed to handle your enquiry and any resulting business relationship, and then delete it unless we are required to keep it for legal reasons.
7. Your rights
You can ask us to access, correct or delete the personal information we hold about you by emailing info@zalzalahgroup.com.
8. Security
We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.
9. Changes and contact
We may update this policy from time to time; the date above shows the latest version. For any questions about this policy, contact us at info@zalzalahgroup.com.